Refund Policy

At Tulsi Matrimony, we strive to ensure the satisfaction of our customers. This refund policy outlines the conditions under which a refund can be requested and processed.

1. Eligibility for Refund

Refunds are applicable under certain conditions, such as:

• Accidental duplicate transactions.
• Technical issues preventing access to premium features.
• Services not delivered as promised.

2. Non-Refundable Items

Certain items are not eligible for refunds, including:

• Charges for services already utilized.
• Membership fees that have lapsed.

3. Refund Process

To initiate a refund, please contact our support team at support@tulsimatrimony.com with your transaction details. Our team will review your request and process the refund if it meets our criteria. Refunds will be credited back to the original method of payment within 7-10 business days.

4. Contact Information

If you have any questions about our refund policy, please contact us at support@tulsimatrimony.com or call us at +91 9699322280.